Q: How long the warranty is?

A: All produtc guarantee 45-day full refund policy and 24-month warranty 


Q: What isn’t covered by the warranty?

A: 1. The product is over warranty time and it is damaged by the customers themselves.

    2. For force majeure causes like earthquake, typhoon, etc, the product isn't covered by the warranty.


Q: When does the warranty begin to take effect?

A: It begins the day you place your order.


Q: How do I claim the warranty?

A: Please contact us through support@ilitom.com


Q: What is a valid proof of purchase?

A: You can tell us the order# or send us the screenshot of the order.